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Terms of Service

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Welcome to Hennie's Computers (PTY) Ltd
By using our website and placing an order, you agree to the following terms and conditions.

 

1. General

  • These Terms of Service govern your use of our website and the purchase of products from our store.

  • We reserve the right to update or change these terms at any time without prior notice.

 

2. Products and Pricing

  • All product descriptions and prices are subject to change without notice.

  • Prices are displayed in [ZAR/Rand] and include VAT

  • We do our best to ensure product information is accurate, but errors may occur. If a product is listed at an incorrect price, we reserve the right to cancel or refund any affected order.

 

3. Order Processing & Shipping

  • Orders are processed within 1–3 business days.

  • Delivery times may vary depending on your location and the courier service used.

  • You will receive tracking information once your order has been shipped.

 

Refund and Return Policy

 

We want you to be satisfied with your purchase. If you're not happy with your order, please read our return and refund policy below.

 

4. Returns

  • Items may be returned within 7 days of receipt only if the product is damaged.

  • Returned items must be in their original condition and packaging.

  • Some products (e.g., software, consumables items) may not be eligible for return..

 

5. Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be processed within 5–10 business days.

  • Refunds are issued to the original payment method used during checkout.

 

6. Exchanges

  • We only replace items if they are defective or damaged upon delivery. Contact us immediately if your item arrives damaged.

 

7. Return Shipping

  • The customer is responsible for return shipping costs unless the item was received damaged or faulty.

 

8. Contact Information

If you have any questions or need assistance with your order, feel free to contact us:

Email: shop@henniescomputers.co.za
Phone: 0160040130
Business Name: Hennie's Computers (PTY) Ltd
Address: Hennie's Computers, PostNet Suite #108, 93 Generaal Hertzog st, Three Rivers, 1935

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